I have had only 2 problems over the span of 9 months using PureVPN. Those problems related to having issues with logging in. With both events, I submitted a trouble ticket and received a prompt response and within 24 hours the technical support team resolved my problems. I have to say that the tech crew with PureVPN is by far the best support I have ever had the pleasure of dealing with.
PureVPN – VPN consumer review – 13709