Beware! I cancelled my subscription and they still kept charging me. When I wrote to them, no response until I sent a second email. This is what I got as a response:
"If you spent more time looking at your PayPal account and less time sending us nastygrams you would have realized it was refunded 4 days ago."
-------- Original Message --------
Subject: Re: Payment
From: "Ken
Date: Tue, September 25, 2012 6:21 pm
To: info@surfbouncer.com, support@surfbouncer.com
No response yet. Please respond to my email immediately or take care
of my charge immediately.
On Sat, Sep 22, 2012 at 11:12 AM, Ken wrote:
> Dear Customer Service,
>
> I have CANCELLED my surfbouncer account on March 16, 2012 (see email
> below). Why am I still getting charged? I was charged $59.99 on
> 8/25/12. Please stop charging my credit card without my permission.
> Please take care of this immediately or I will take further actions.
> Thank you.
>
> Name:
> email:
>
> Ken
>
> On Fri, Mar 16, 2012 at 10:39 AM, wrote:
>> Hi,
>>
>> I've processed the refund as agreed.
>>
>> Best regards,
>>
>> Ann
>>
SurfBouncer – VPN consumer review – 14335
