I signed up for the service today to use on my ipad, iphone, macs and pc's which can be a bit fiddly with different areas to be set up on each device. the online help was good, but after some time thinking my isp was restricting me I used the online help and a chap named Marc came back very quickly and with great knowledge - fantastic service and now I am up and running! Too early to comment on other aspects i will be back to do so later...
WiTopia – VPN consumer review – 10611